Aiven provides an open source data platform as a service. We help organizations fuel the continuous innovation needed to create cutting edge, data-intensive applications by using the leading open source technologies.

We’ve got the will - our vision: Aiven is a trusted open source data platform for everyone.

We’ve got the way - our values: openness, ownership and courage. We’re proud of our positive and passionate working environment, and it makes us really excited about what we can achieve. With us, you’ll be free to contribute creatively and meaningfully.

We’ve got the funding - our trusted backers: with world-class investors like Atomico, IVP and Earlybird Venture Capital, in 2022 we raised Series D funding of $210M to fuel global expansion, sustainability and diversity in tech. With a recent valuation of $3B, we’re one of the tech world’s most recent unicorns.

We value and celebrate the diversity of our people and invest in building a diverse team. We recognize the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. We have a journey ahead of us, and we are committed to taking that journey towards being a more diverse and inclusive company.

Come and read more about us at https://aiven.io/blog/what-is-aiven.

The Role:

Our team is looking for a customer-focused product manager to be responsible for the Aiven console user experience.

At Aiven, we’re on a mission to build the trusted open source data platform for everyone. We offer 11 open source products, including Kafka, PostgreSQL, MySQL, Redis, Grafana, OpenSearch, Cassandra, and more, on top of our multi-cloud platform. Our customers can access our platform and services through different interfaces, primarily the Aiven web console as well as the Aiven CLI, API, Terraform provider and Kubernetes Operator. Our user experience must cater towards the developer using our free services all the way up to large deployments in Fortune 50 companies.

Our Product organization is split into four domains: Database Engines, Streaming Technologies, Platform and Experience. This role sits within the Experience domain, which focuses on the interfaces our users, partners and internal teams use to sign up, provision, connect, configure, monitor and scale Aiven services. In this role, you will collaborate closely with Product Design and the rest of Product Management on defining the value proposition for the Aiven console for different personae, customer segments and stages in the customer journey. You will work directly with customers and use data to identify product functionality that will drive product led growth and improve our developer experience for the individual along with the large Enterprise. You will be responsible for identifying opportunities and scoping problems, and then will collaborate with the feature leads in the Engineering teams on defining and delivering technical solutions.

What You'll Do:

Responsibilities

• Be responsible for the Aiven user experience and its roadmap across interfaces.
• Closely collaborate with Product Design and Analytics to develop an in-depth understanding of how our users engage with our product.
• Partner and align with colleagues across the Product, Solution Architecture, Design, and Marketing teams to better understand our customer needs.
• Propose cases for product extensions and enhancements, considering the additional development capacity and investment needed to make it a reality.
• Build, break down and prioritize the engineering backlog for execution.
• Support Engineering in day-to-day decision-making around product improvements & bug fixes.
• Be a leader for Aiven to drive product innovations and build communication paths to our users and potential users.

Requirements

• Experience building a technology-powered B2B SaaS product. Experience working on a product that has an open source component, is in the data infrastructure space or is API first is a plus.
• Using data to identify new opportunities and measure impact. You have experience working with Product Analytics tools such as Amplitude, Mixpanel or Posthog.
• Focus on the user experience. Specifically, you focus on identifying and scoping opportunities based on data and user research, and then work collaboratively with Engineering on defining and implementing technical solutions. Wherever possible, you test assumptions and look to deliver incremental value.
• Commercial awareness. You look to quantify the commercial impact of the work you do. Experience being directly responsible for commercial targets (such as new customer acquisition or NRR) is an advantage.
• Excellent communication skills. You are used to working cross functionally, with both technical and non-technical teams.
• Familiarity with agile development methodologies and tools (such as Jira).

What We're Looking For:

Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply! We believe in investing in our crabs’ professional growth.

Our Offer

If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.

We invest in you

• Participate in Aiven’s equity plan.
• Dreaming of flexible work arrangements? Look no further. Work in one of our hubs, fully remote, or anything in between.
• Get the equipment you need to set yourself up for success.
• Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more).
• Get holistic wellbeing support through our global Employee Assistance Program.

Make a difference at Aiven

• Contribute to open source projects that you find meaningful outside of work - and get paid for it. Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike.
• Use up to 5 days per year to volunteer for a good cause of your choice.
• Join one of our team member resource groups - empower yourself and others in missions that resonate with you.

What else

• Your wellbeing matters: we provide professional massage at the office as well as health and fitness benefits through Urban Sport Club membership
• Love breakfast. So do we. Join us at our monthly team breakfast
• Know someone who would be the perfect fit for Aiven? Benefit from our referral bonus programme as soon as you join.

Amazing, What’s next

If you think Aiven is the place for you, send us your CV, and we’ll get in touch!

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Equal Opportunities

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.