About the role:

We are looking for a customer-centric Solutions Architect to promote the use of Aiven's managed open source services. An ideal candidate will be passionate about open-source technology and genuinely want to help customers in a pre-sales and post-sales capacity.

Suitable candidates must have proven experience in the following areas that will be required in their day-to-day job: Apache Kafka, Apache Cassandra, PostgreSQL, MySQL, Elasticsearch, Redis, InfluxDB and Grafana.

The position is full-time and permanent and can be located either remotely in the US or Canada or in one of our offices in Toronto or Boston.

Responsibilities:

• Help customers succeed, building successful relationships from pre-sales stage to roll out and beyond
• Conduct successful proof of concepts and solve the customers' problems in getting up and running
• Actively contribute to customer stability, enablement, and growth
• Be an active contributor during the sales process as well as to our existing customers
• Be an ambassador for Aiven by various means such as writing technical blogs, conducting webinars, sponsor meetups, or technical talks at conferences
• Travel up to 10% of the time

Requirements:

• Experience working in technology/software sales, pre-sales or consulting
• Fluency in one or more programming languages such as Java, Python, Go or Ruby
• Ability to understand customers’ technical requirements on an architectural level and propose solutions using Aiven’s services
• Experience implementing proof of concepts as needed, to work with Aiven services in order to address business requirements
• Knowledgeable of public clouds (AWS, Google or Azure) and in the areas of compute, storage - block and object, networking, and security groups
• Linux operating system; demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS
• A fairly deep conceptual and hands-on understanding of Kafka and at least one of Cassandra or Opensearch (Elasticsearch)
• Demonstrable use of a relational databases preferably PostgreSQL and/or MySQL
  (migration experience from Oracle to PostgreSQL is an asset)
• Act as a subject matter expert on Aiven service offerings
• Attention to detail and good problem solving and project management skills
• Strong verbal and written communication skills, ability to work well with cross-functional teams

The following are nice to have:

• Customer relationship management
• Any migration experience from Oracle to PostgreSQL will be considered an asset!