Solutions Architect, Inside Sales team, Bengaluru

An exciting opportunity for an Engineer or solutions architect to move into a client-facing role with remit to work across the APAC region.

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka®, Aiven for PostgreSQL®, Aiven for Clickhouse®, and Aiven for OpenSearch®. to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud. Right now, we’re looking for an Inside Sales Solutions Architect to join our team who shares our passion for forward-thinking and innovative approaches.

Our Customer Growth team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone – which, let’s face it, is an ambitious target. But thanks to our dedicated sales, pre-sales, and post-sales teams we are growing fast. Right now, we are looking for an Inside Sales Solutions Architect

The Role:

We are looking for a customer-centric Solutions Engineer to promote the use of Aiven's managed open source services. An ideal candidate will be passionate about open-source technology and genuinely want to help customers in a pre-sales capacity.

Suitable candidates must have proven experience in one of the following areas that will be required in their day-to-day job: Apache Kafka, PostgreSQL, ClickHouse or Opensearch.

The position is full-time and permanent and will be located in Bengaluru, India, working from our office 3 days per week.

What You'll Do:

• Help customers succeed, building successful relationships from pre-sales stage to roll out and beyond
• Conduct successful proof of concepts and solve the customers' problems in getting up and running with Aiven services
• Actively contribute to customer stability, enablement, and growth
• Be an active contributor during the sales process
• Be an ambassador for Aiven by various means such as writing technical blogs, conducting webinars, sponsor meetups, or technical talks at conferences
• Travel up to 10% of the time

What We're Looking For:

• Experience working in technology, software sales, pre-sales or consulting
• Fluency in one or more programming languages such as Java, Python, Go or Ruby
• Ability to understand customers’ technical requirements on an architectural level and propose solutions using Aiven’s services
• Experience implementing proof of concepts as needed, to work with Aiven services in order to address business requirements
• Knowledgeable of public clouds (AWS, Google or Azure) and in the areas of compute, storage - block and object, networking, and security groups
• Linux operating system; demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS
• A fairly deep conceptual and hands-on understanding either of Kafka, PostgresSQL, ClickHouse or Opensearch
• Attention to detail and good problem solving and project management skills
• Strong verbal and written communication skills, ability to work well with cross-functional teams
• Previous customer relationship management experience would be an asset but we are open to considering candidates with strong communication skills who want to move into more client-facing roles.

Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply! We believe in investing in our crabs’ professional growth.

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.
• Balance work and life with our hybrid work policy.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person. Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.