B2X

b2x.com

B2X is the provider of customer care solutions for electronic devices to manufacturers, insurance providers, mobile network operators and retailers globally. B2X has created the first shared services platform for unparalleled customer care solutions. Their Smart Service Platform consists of a global organization of highly experienced staff, a trusted and reliable operational fulfillment partner network and best practice service delivery processes. An end-to-end technology platform ensures consistency and quality across your service operations. They manage backend repairs, parts and logistics services and provide frontend consumer facing services making their offering an end-to-end solution for manufacturers, insurance providers, Mobil Network Operators and Retailers for electronic devices. They support consumers from the moment they receive a device to when they have a problem, and all the way through the logistics and repair process of a broken device.