Career Opportunities at Earlybird Portfolio Companies

Are you seeking a new challenge at a growing startup where you can truly make a difference, take ownership, help build a function and change the world of tomorrow for the better? Below you'll find open jobs from the entire #EBVCGang. We are also hiring at Earlybird! If you want to work with us, please send us your application.

Working Student (m/f/d) Customer Success

Energy Robotics

Energy Robotics

Customer Service, Sales & Business Development
Darmstadt, Germany
Posted on Nov 11, 2024
ABOUT THIS POSITION
This position offers a fantastic opportunity for a proactive and detail-oriented Working Student to support pre- and post-deployment tasks for our robotic systems. You will be involved in testing robot functionalities, fine-tuning operations, and collaborating with various teams to ensure successful deployments and exceptional customer experiences.
If you're interested in joining us, please send your CV along with a brief cover letter. We’d love to hear about your problem-solving skills and enthusiasm for being part of our innovative team.
YOUR TASKS
  • Collaborate daily with the Customer Success team to assist customers and internal stakeholders, ensuring the successful operation of robots in the field
  • Assist the customer success team in preparing and executing onsite trials, demonstrations, and deployments, including training sessions
  • Partner closely with the technical operations and support teams to enhance the customer journey
  • Demonstrate ER software and various robot platforms to customers under the guidance of the customer success team, both remotely and onsite
YOUR PROFILE
  • Enrolled student in an engineering field or similar
  • Passionate about Robotics and interested in working in a start-up
  • Excellent communication and people skills, remotely and in person: you will be managing people as much as robots
  • Hands-on mentality and creative problem-solving approach
  • High proficiency in spoken and written English
  • You are able to mainly work onsite from our office in Darmstadt
ADDITIONAL QUALIFICATIONS
  • Further language skills in German or other languages such as Spanish, Chinese, French or Italian are an advantage
  • Experience with Atlassian Products, Python, ROS and SQL
  • Background in electrical, mechanical, automation, robotics engineering or physics is a plus
WHAT DO WE BRING TO THE TABLE?
  • A fantastic team of smart, nerdy, and highly driven humans plus many awesome robots
  • A big opportunity to be on the forefront in the game changing industry of autonomous mobile robotics
  • A diverse and international setting (colleagues from over 20 different nationalities, customers from four different continents and partners all over the globe)
  • The environment to grow personally in a startup which is backed by the highest league of venture capitalists and business angels
  • The chance to learn from top leaders in the field, who carry multiple World Championship titles in autonomous robotics
  • Possibility of hybrid work with team events every 6 weeks
  • Access to a vast collection of webinars, workshops and more via Likeminded
  • Tuesday’s team lunches with a Lieferando (food delivery) budget
  • Frequent on- and offsite team events (e.g. in video below), weekly common lunches, and other Corporate Benefits
  • Regular and diverse workshops
About us
Energy Robotics was founded by leading experts in intelligent autonomy software for collaborative mobile robots, each with more than a decade of experience in the field and recognized with several of the most important international autonomous robotics awards, paired with successful entrepreneurs and strong investors.
We believe that the coming decade will be shaped by intelligent robots and their applications in the industrial and private sectors. The robotic industry is taking off now, powered by cloud computing, 5G networks and falling cost of robot hardware. This is a game changer and will transform our lives like smartphones just did. Do you want to be part of this? Then join us and be at the forefront of this transformation!