Operations Coordinator
Everoad by sennder
Administration, Operations
Amsterdam, Netherlands
Posted on Nov 8, 2025
Operations Coordinator
Amsterdam, Netherlands
Carriers
Hybrid
Full-time
sennder is Europe's Leading Digital Freight Forwarder. In a traditional industry, we're moving fast and focusing on the digitalization and automation of road logistics. By leveraging our proprietary technology, we're building an ecosystem that is leading the industry into the 21st century.
We are a growing team looking for an Operations Coordinator / Carrier Manager, to help us on our journey to revolutionize road freight logistics. The role is located in our Amsterdam office.
WHAT YOU WILL DO …
As our Operations Coordinator / Carrier Manager, you are a motivated problem solver who enjoys tackling operational challenges in a team environment. You will be responsible for the execution of day-to-day operations and real-time escalations management working across a large range of customers, carriers, and internal teams. At the same time you are driven by a commercial mindset as you will be the main contact person for carriers and need to ensure our network is up to date.
- Take over the operative responsibility for our carriers and expand our network, in order to meet the needs of our customers.
- Be responsible for the punctual and sensible disposition of our transports, furthermore you coordinate loads and calculate freight prices with carriers
- Be the first point of contact for our carriers. Together, you monitor, manage and deliver the required customer service level to our client
- Manage relationships with national and international carriers, identifying and onboarding new partners based on pricing, performance, and delivery timelines
- Investigate root causes of delivery failures, implement measures to continually improve delivery performance
- Collaborate with Account Managers on their portfolio of customers to deliver exceptional service
WHAT WE ARE LOOKING FOR …
- A commercial mindset
- 1-2 years experience in a professional environment (logistics, operations or customer service)
- Someone that enjoys solving complex challenges in a fast-paced transport environment
- Multi-tasked oriented and possess good organizational skills
- Resilient and stress-resistant
- Excellent English skills and good knowledge of Dutch and/or German . Any other European language is a plus
WHY CHOOSE SENNDER …
We believe in empowering our people to grow beyond their limits, embrace challenges, and create solutions that drive our collective success. Our culture thrives on entrepreneurial spirit, resilience, and collaboration.
Dynamic Scale-Up sennder is at a pivotal stage – transitioning from a scale-up to a sustainably growing company. This means we move fast and constantly push ourselves to improve. Joining us means being part of an ambitious, international team of talented individuals who value teamwork as much as bold thinking. Face-to-face connections across our offices remain central – it's not uncommon to travel to our offices across Europe to collaborate as we tackle challenges and celebrate wins, together.
Put Your Stamp on the Industry We operate in a complex and ever-changing industry where your ideas and efforts have tangible, transformative impact. This is your chance to be hands-on in creating sustainable, meaningful solutions that help businesses thrive.
Employee Well-Being We make mental wellbeing and engagement a priority through initiatives like our sennCare program, a partnership with nilo (global wellbeing platform), and regular satisfaction surveys via Culture Amp. And most importantly, work alongside people who truly care about you as a person. There is something special about the people at sennder that goes beyond just ‘work’.
Your Growth, Rewarded We believe in rewarding our team for their commitment and contributions to our long-term success. Our compensation package may include performance bonuses, referral rewards, or equity that align with our goal of building a thriving company together. We're excited to grow with you!
Vibrant Workspaces Our offices are equipped with healthy snacks, focus zones, and social areas to keep you energized and connected. When you walk into a sennder office, you immediately feel the sennder spirit: our shared culture paired with each location’s own unique character. Highlights include a slide in our Wroclaw office and a sunny rooftop terrace in Berlin, Amsterdam, and Milan! We also enjoy coming together regularly, from monthly aperitivos to spontaneous team moments.
We celebrate diversity and value your character just as much as your skills. If you don’t meet every requirement, don’t worry, we still encourage you to take a chance and apply. Bring your authentic self and help us shape the future of logistics in Europe.
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Learn more about us on our career website.
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Req ID: R7262
