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Executive - Operations (Partner's Payroll)

Eyeota

Eyeota

Accounting & Finance, Operations
Mumbai, Maharashtra, India
Posted on Feb 23, 2026
Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
Location : Turbhe, Navi Mumbai
Business Unit : Products
Function : Operations

Key Responsibilities :

  • Analyze customer patterns and needs to enable personalized engagement.
  • Deliver advanced product demos and scenario-based walkthroughs.
  • Conduct client-specific training to maximize product adoption.
  • Act as the primary contact for client queries and drive timely issue resolution.
  • Build strong client relationships through regular strategic interactions.
  • Collaborate with internal teams to establish best practices.
  • Identify at-risk customers and execute retention strategies.

Key Requirements :

  • 4-6 years of experience in customer relationship management or a related role with Bachelor's/ Master’s degree.
  • Proven experience in customer relationship management and advanced customer engagement.
  • Excellent communication and negotiation skills, with experience handling senior-level client interactions.
  • Familiarity with CRM software and tools is an additional advantage.
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