Sales & Marketing Specialist II, Tier 3 US & Canada (R-19018)
Eyeota
The Specialist II is responsible for cultivating customer relationships, gaining a deep understanding of their business challenges and determining where D&B can provide value. This role requires a deep understanding of Dun & Bradstreet’s product offerings and the specific business concerns facing our customers.
Essential Key Responsibilities
- Be a trusted advisor, deeply understanding the customer’s business challenges and proactively address their evolving needs, all while making a lasting impact at the highest levels of business
- New account development and/or expanding existing accounts through maintaining revenue stream through successful renewal of existing business, and cross-sell and up-sell of new opportunities in a dedicated set of D&B solutions within an established portfolio of clients
- Map Dun & Bradstreet’s solutions to customer needs, ensuring a deep understanding of how our solutions can address specific business challenges, while demonstrating subject matter expertise
- Contribute to account-specific strategy by identifying customer needs through meeting with key influencers and stakeholders across the client organization
- Demonstrate product capabilities, overcome objections and create a customer-specific buying vision
- Drive credibility by combining use case expertise with vertical experience to demonstrate compelling success stories that will help drive business outcomes for customers
- Act as a bridge between customers and product development teams, conveying feedback and insights that can inform product enhancements and innovation
- Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting
- Actively participate in Account Planning, Business Reviews, Quarterly Solutions reviews as required
- This role is intended for a fully qualified, experienced professional
- Complete required D&B certifications
- Additional duties as assigned
Education & Experience
- Years of Relevant Experience: 8 to 12 years
- Bachelor's Degree: Required
- Master's Degree: Preferred
Additional Skills & Experience
- Minimum of eight (8) years prior experience in selling new solutions and/or upselling existing solutions to clients and generating significant revenue growth, proven by a track record in a similar environment
- Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth
- Demonstrable track record in managing complex sales and managing multiple senior stakeholders
- Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
- Possesses excellent industry-leading sales methodology, salesforce.com, MS-Excel, MS-PowerPoint and MS-Word skills
- Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
- Expected to travel onsite to customers for the interest of business at least 25% of the time
Key Stakeholders
External Clients, Pre-sales, Relationship Managers, Client Success, Marketing, Deal Management, Legal, Data, Product, Delivery and Customer Service Team members
Physical Requirements
- Ability to sit, speak and operate telephone and/or computer for long periods of time
- Ability to handle pressure, stressful conditions, and conflict resolution
- Ability to work day, evening and/or weekend hours as needed
- Ability to travel by any form of transportation
- Expected travel at least 25%
Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

