UK Claims and Complaints Manager
Getsafe rethinks insurance: Digital insurance counters complexity and paperwork with smart chatbots and automation. Customers can report damage, change their insurance cover or clarify their concerns with just a few clicks and in real time. With the help of its technological platform, Getsafe makes insurance transparent, fair and accessible at all times - simply via an app.
Since entering the German market in 2018, Getsafe has developed into one of the best-rated insurtechs in Europe and serves over 500,000 customers. After expanding into the UK market in 2020, entering Austria in 2022 and launching in France this year, Getsafe plans to bring its technology to more European markets. The company, with its headquarters in Heidelberg and branches in London and Berlin, employs more than 250 people. In 2021, Getsafe received approval from the Federal Financial Supervisory Authority (BaFin). With over 120 million euros in venture capital, it is one of the ten largest insurtechs in Europe.
At Getsafe we believe in flexible working methods: Work 100% remotely in the UK.
As a Claims handler at Getsafe, you are the knowledge base for our company in all claims related matters.
- You are able to handle claims and especially large losses on home insurance and buildings insurance in a professional way
- You are familiar on handling special tasks such as complaints and are able to make decisions on your own in the best interest of our customer and Getsafe
- Leading the way on quality assurance and auditing claims
- You bring your own ideas for the strategic development of the claims operation and shape the future handling claims at Getsafe
YOU ARE THAT:
- You have completed training or studies in the field of insurance / claims
- You enjoy innovative digital claim structures and would like to rethink insurance claims with us
- You have knowledge and experience in providing comprehensive advice on claims, ideally in home and buildings insurance
- You are strong in communication and solving problems with our partners and customers
- You speak fluent English
PERKS & BENEFITS:
- Work remotely, anywhere in the UK
- Participate in our employee participation program and secure your company shares (VSOPs)
- Grow with us and use your personal Getsafe budget for personal and professional development
- Use the Getsafe insurance voucher for the product of your choice
- Apple or Microsoft? Choose your individual hardware
- Celebrate with us! Regular team events (summer party, Christmas party, hackathon, etc.)
Does that sound like you? Write us!