Sales Operations Manager / Retention Consultant - UK Market
Getsafe is a digital insurance company that creates a better insurance experience for everyone. Powered by its unique technological platform, Getsafe makes insurance simple, fair and accessible. As Getsafe replaces complexity and manual paperwork with smart bots and automation, customers can file claims or change their coverage in real time with just a few clicks.
Since launching in Germany in 2018, Getsafe has become one of the best-rated insurtechs in Europe, serving over 500,000 customers. After having started its UK operations in 2020, expanding to Austria in 2022, and entering the French market this year, Getsafe is looking to expand further in order to serve even more European markets. Headquartered in Heidelberg, Germany, with an additional office in Berlin, the company employs more than 250 people. In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. With €120 million raised to date, it is one of Europe’s top 10 funded insurtechs.
WHAT WE ARE LOOKING FOR:
As Sales Operations Manager, you are responsible for streamlining our sales processes and aligning them with the requirements of our cooperation partners. Your core responsibilities are quality assurance of submitted business, customer retention management and commissioning of insurance policies.
At Getsafe we believe in flexible working methods: Work 100% remotely from within the UK.
- You will support the underwriting process for protection insurance solutions in close coordination with our sales consulting team
- You lead the sales governance process and support the sales team in taking deals through external approvals
- You play a central role in retaining our protection insurance customers and coordinate retention management with the sales leadership
- You coordinate the commissioning processes between our sales agents, finance department and external partners
- You develop strong relationships with the UK sales team and your equivalents in German Sales Operations team
- You have a great understanding of the protection insurance market in the UK (minimum of 2 years experience)
- You have a forward-looking way of working, which is characterized by a very high degree of reliability and initiative
- You possess a strong attention to detail, as precision and accuracy are paramount
- You have analytical and pragmatic skills that allow you to quickly understand digital products and the underlying business processes
- You are a strong communicator and team-oriented personality
- You like the start-up mentality and the dynamics in a company
Perks & Benefits:
- Work remotely from anywhere within the UK
- 28 days annual leave (excl. bank holidays)
- Participate in our employee stock ownership program and secure your company shares (VSOPs)
- Grow with us and use your personal Getsafe budget for personal and professional development
- Use the Getsafe insurance voucher for the product of your choice
- Apple or Microsoft? Choose your individual hardware
- Celebrate with us! Regular team events (summer party, Christmas party, hackathon, etc.)