The position
If you are excited about growing with Hive and love operations, this might be the right position for you!
As Senior (Supplier) Partnership Manager you will be based in either the Milan, Madrid, or Berlin office at Hive. As part of this role, you will:
Closely work with our Spanish and Italian market teams to evaluate and improve our operational value offering
Collect, analyze, and prepare the prices of our suppliers for fulfillment services
Negotiate rates, service levels, and track performance KPIs
Take over responsibility for P&L management
Spearhead relationship management with our business partners
You’ll be in charge of building a competitive operational offering in Southern Europe for Hive! Ensure our customer’s happiness by closely managing our relations with business partners & supplier. This position has significant degrees of freedom to shape the vision of Hive’s partner program. Our Hive & the world is your stage!
Your profile
We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!
Enthusiasm to expand Hive’s European footprint and iterate our value proposition for Spanish and Italian customers
Data-driven decision-maker, SQL skills are a plus
Empathetic team player with an entrepreneurial spirit and a hands-on mentality
Curiosity to dive deep into partner relations, e-commerce operations, and build market knowledge. Exposure to logistics and knowledge of the e-commerce industry strongly preferred
Excellent negotiation, communication, and relationship management skills
Spanish/ Italian native, as well as fluent business English skills
Willingness to travel
The role of Strategic Partnership Manager (Fulfillment) at Hive offers you to build on your toolkit of creating and leveraging business relationships, as well as building skills in the negotiation of big-ticket contracts. You’ll become an expert at analyzing profit and loss statements and dive into pricing mechanisms in complex deal structures.
About us
We provide logistics made for tomorrow.
Better e-commerce operations — fast, transparent, and affordable.
Hive’s mission is to enable merchants to grow by democratizing access to great operations. Hive is the operational brain for D2C brands, taking on order fulfillment, shipping, returns, and more for a wide range of companies and product categories. We help enable fast-growing brands such as Ela Mo and Holy Energy to grow.
Backed by acclaimed global investors including Tiger Global, EarlyBird, Picus Capital, Amplifier, and Activant, we are rapidly expanding our pan-European network with our newly opened fulfillment centers and offices in Paris, Milan, Madrid and London.
Hive is the operations partner of the future
We question the conventional way of doing things and aim to push boundaries in all areas. Hive focuses on changing the way e-commerce fulfillment is done and strives to become the #1 end-to-end operations partner for e-commerce brands globally. We do this by giving them access to fast, flexible, and smooth operations and by creating a top-notch customer experience. By changing the status quo, we also rethink the impact of e-commerce operations on our environment. As a result, we aim to build carbon-neutral fulfillment operations and aim towards creating sustainable solutions in the logistics field.
At Hive, we believe fostering diversity in every team makes us a stronger company overall. We do not discriminate based on religion, skin color, nationality, gender, sexual orientation, age, marital status, or disability, and encourage applications from all backgrounds. We strive to create an inclusive workplace where everyone feels encouraged to be their true self and to grow professionally.