At Hive, we're building the leading operations platform for independent commerce. We are looking for a Head of Design to oversee all aspects of Design at Hive, including creative direction, team leadership, and operational management.

In this role, you’ll be responsible for leading our design team and taking full ownership of our product, user, and brand experience — impacting hundreds of merchants and millions of end customers. As the design leader, you will champion design success and clearly convey its vision internally and externally. You will create and enforce processes to realize our vision, utilizing design as a strategic advantage. This role reports directly to the Chief Product Officer.

What you'll be responsible for

• Shipping high-quality product: In the end, what matters is what our customers are using on a day-to-day basis. Collaborate with and establish the right process flows with the product managers, designers, and engineers across our three cross-functional teams to integrate design into all phases of product development, in close alignment with our VP Engineering and CPO
• Shaping the Design team: Lead and manage the design team of four, providing mentorship, coaching, and fostering a high-performing environment, building the leading multi-product offering in its space. Impact the experience of hundreds of commerce brands and millions of end customers across our merchant facing product (”Hive App”), our end customer offering (”Customer Portal” and “Delivery Promise”), as well as our Warehouse Management Software
• Raising and setting the quality bar: We deeply care about well crafted experiences and its impact on our customers, employees, and the business. We want to always be proud of what we ship. Take Hive to the next level in terms of user experience, visual design, and our brand

What you'll be doing

• Oversee, improve, and iterate the entire design process, from concept to what's shipped to customers, ensuring consistency and excellence in what we’re doing
• Iterate our design principles and standards, ensuring a seamless user experience across all products
• Develop and implement a cohesive design strategy aligned with Hive's vision and goals
• Manage design resources, including hiring, budgeting, and vendor relationships
• Collaborate cross-functionally to ensure cohesive and integrated design solutions across all touchpoints

• You’ve led teams before. You're a proven design leader, with a strong portfolio showcasing diverse design work and outsized business and user impact through design
• You’re an expert at your craft, and level up others. You bring an excellent understanding of user experience and user interface design principles, are able to coach others in applying them, and have successfully leveled up teams in the past
• Keeping the bigger picture in mind. You're a strategic thinker with the ability to align design goals with overall business objectives, and are able to collaborate with other leaders across the business effectively
• Strong eye for detail. You obsess over pixels, collateral, components, and all kinds of assets. You iterate until it feels right, because it's what you do
• Demonstrated leadership experience. You care deeply about mentoring, growing, and evolving design teams, and have done so before — you define the quality standard, and help people reach it
• You know what it takes. Proficiency in design software such as Figma and the Adobe Creative Suite. Excellent written and verbal communication skills. Excitement for what you're working on.
• We work with modern tooling. Code is hosted on GitHub, error reporting handled in Sentry, Linear used for issue tracking, we design in Figma and don’t shy away from opening Illustrator, Photoshop, or Premiere to get assets right, analyze with Segment and June.so, have Notion as our internal wiki, and use Slack for internal communication. Our marketing websites are built with Webflow.

• Be part of the Hive. You will work with a highly driven team of exceptional and experienced people in all domains. People at Hive have worked at organizations such as McKinsey, Amazon, Shopify, Google, Flink, Blackstone, J.P. Morgan & DHL before. We believe in a culture of trust, collaboration, empowerment and constructive feedback in a positive and inspiring work atmosphere
• Make an impact. Join a young company with an entrepreneurial culture operating at lightning speed — we want you to grow with us
• You will be valued. We offer attractive compensation, including virtual employee stock options for all full-time team members plus your choice of hardware according to your preference
• We support your well-being. Benefit from 30 vacation days annually, with the opportunity for a sabbatical after three years with us, alongside a dedicated monthly wellness and productivity budget
• We will get you set up. Operating system and hardware of your choice, additional tech equipment that you need, screens, you name it — we want to enable you to do your best work
• There's more! Enjoy flexible working hours, free drinks and snacks in our office in Berlin, Paris, Milan & Madrid and join regular team events such as off-sites and workcations

We provide logistics made for tomorrow.

Better e-commerce operations — fast, transparent, and affordable.
Hive’s mission is to enable merchants to grow by democratizing access to great operations. Hive is the operational brain for D2C brands, taking on order fulfillment, shipping, returns, and more for a wide range of companies and product categories. We help enable fast-growing brands such as Ela Mo and Holy Energy to grow.

Backed by acclaimed global investors including Tiger Global, EarlyBird, Picus Capital, Amplifier, and Activant, we are rapidly expanding our pan-European network with our newly opened fulfillment centers and offices in Paris, Milan, Madrid and London.

Hive is the operations partner of the future
We question the conventional way of doing things and aim to push boundaries in all areas. Hive focuses on changing the way e-commerce fulfillment is done and strives to become the #1 end-to-end operations partner for e-commerce brands globally. We do this by giving them access to fast, flexible, and smooth operations and by creating a top-notch customer experience. By changing the status quo, we also rethink the impact of e-commerce operations on our environment. As a result, we aim to build carbon-neutral fulfillment operations and aim towards creating sustainable solutions in the logistics field.

At Hive, we believe fostering diversity in every team makes us a stronger company overall. We do not discriminate based on religion, skin color, nationality, gender, sexual orientation, age, marital status, or disability, and encourage applications from all backgrounds. We strive to create an inclusive workplace where everyone feels encouraged to be their true self and to grow professionally.