Author Experience Manager
Inkitt
San Francisco, CA, USA
Posted 6+ months ago
Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into CandyJarTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.
What You'll Do:
- Author Communications: Act as the central point of contact for authors, keeping them informed about the company initiatives that affect them, while addressing their questions and concerns with clarity and professionalism.
- Author Advocacy: Serve as the "voice of the author" within the organization, championing their needs, ideas, and feedback. Collaborate with internal departments to align business strategies with author expectations.
- Author Care: Ensure authors feel valued, supported, and engaged throughout their collaboration with Galatea. Develop initiatives such as personalized outreach, milestone celebrations, and meet-ups to strengthen our authors’ relationship with Inkitt
- Event Planning and Community Coordination: Plan and manage events to connect authors with each other and the broader romance writing community. Organize virtual and in-person gatherings, workshops, and conference visits that inspire creativity and collaboration and build Inkitt’s reputation among the wider author community
- Author Onboarding and Contracts: Support the recruitment of new authors, ensuring a seamless onboarding process. Help shape author contracts to ensure they are clear, fair, and advantageous for both parties.
What You'll Bring:
- 4+ years in a support or advocacy role, within media, publishing, or entertainment.
- Proven experience working with creatives, writers, or authors and their needs
- A record of effective communication and relationship-building in a professional setting.
- Empathy: Strong emotional intelligence to build trust and maintain positive relationships with authors.
- Communication: Exceptional verbal and written communication skills for engaging with authors and internal stakeholders.
- Problem-Solving: Ability to address challenges proactively and find solutions that benefit both authors and the company.
- Community-Building: Experience in fostering collaborative, inclusive, and supportive communities.
- Event Management: Proven ability to plan and execute engaging and impactful events.
- Location: 3x onsite in San Francisco, CA
Who We Are Looking For
- Autonomous
- Bring solutions instead of problems
- Data driven
- Quick to action
- A high functioning workaholic
- Looking for exponential career growth
- Have lots of fun building a generational AI x Entertainment company
What We'll Offer:
- 401k plan, designed to help you save for the future
- Health benefits tailored to your needs, including medical, dental, and vision coverage
- Professional coaching for everyone
- Team-building events, including our annual Tulum trip
- Unlimited access to our Galatea app and CandyJar app
- Unlimited budget for self-development books
- Charity donation of your choice at your one year anniversary
- Free lunch in office everyday
- Class Pass membership for US based employee and gym access for Berlin employees
- Dog friendly offices in Berlin and San Francisco
At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply.
We look forward to hearing from you!
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