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AI Content Specialist (w/m/d)

NFON

NFON

Software Engineering, Data Science
Prishtina
Posted on Mar 19, 2025
The role
The AI Content Specialist is responsible for leveraging AI-powered tools to create, manage, and optimise digital content. This role requires expertise in AI-assisted writing, content strategy, automation, and content management and documentation systems.

The ideal candidate will have a passion for both digital content creation and the transformative power of adopting generative AI technologies in digital content design, along with the ability to seamlessly blend the two to achieve impactful results.

The role will involve creating original content across multiple disciplines such as technical content authoring, AI video generation and Knowledgebase platforms. The ideal candidate will demonstrate a creative flair, an understanding of digital trends, and the ability to adapt content to different digital formats and audiences as needed.

The role demands creativity, communication, and adaptability, as content strategies must evolve with changing trends and technologies.
Your Mission
  • Develop and execute content strategies that leverage AI tools for content creation, curation, optimisation, and distribution as part of the content management lifecycle.
  • Conceptualise, create, and edit digital content in multiple formats that are aligned with business goals and objectives.
  • Be responsible for creating high-quality, engaging AI-powered content across documentation, learning and knowledgebase arenas.
  • Improving the implementation of content categorisation for better searchability
  • Edit and proofread content for clarity, grammar, spelling, and formatting.
  • Collaborate with subject matter experts, stakeholders and cross-functional teams to produce and integrate digital content within dedicated AI competency centers.
  • Work with the AI Competence Centre to identify AI tools that will best support content objectives (automation, searching, indexing and personalisation).
Your profile
  • Bachelor’s degree in one of the following fields - Communications, Journalism, English, Computer Science, Data Science, Digital Media or related areas.
  • Content Creation and Strategy | Ability to produce high-quality, engaging, and content across multiple formats. (Typically 1-3 years of experience in writing, editing, or creating content for digital platforms is required).
  • Content Creation with Precision | Attention to detail in creating or editing content for clarity, grammar, punctuation, and tone.
  • Multimedia Integration | Familiarity with incorporating video or other interactive elements into content.
  • Project Management | Experience managing multiple content projects simultaneously, ensuring deadlines are met and content goals are achieved.
  • AI Tools and Technologies | Familiarity with AI-powered content Tools for automated writing, summarisation, or content enhancement.
  • Communication | Strong written and verbal communication skills in English and German (B2) as a minimum, as content specialists will work closely with subject matter experts, stakeholders and cross-functional teams.
  • Creative Flexibility | The ability to adapt ideas and approaches based on changing circumstances, needs, or feedback, while still maintaining a high level of originality and creativity.
  • Time Management, Self-motivation and task prioritisation | The ability to stay focused and productive without requiring external direction whilst working independently to manage multiple projects.
Why us?
  • Enjoy a fair and appropriate salary.
  • Comprehensive health insurance coverage for you and your family.
  • Benefit from 22 vacation days, exceeding the legal-required standard.
  • The option to work from home up to 2 days per week.
  • Work remotely from anywhere up to 20 days per year.
  • Work in a cosy, modern office equipped with top hardware.
  • Choose your device – Mac or Windows.
  • We cover costs for e-learning courses to support your professional development.
  • Enjoy organic fruit baskets, a smoothie bar, quality coffee, mate, and more.
  • We are "Certified Family Friendly" and support a healthy balance between work, family, and private life.
  • Be part of an agile organization where your ideas matter and you have the opportunity to take charge.
About us
NFON who?
We’re NFON. A leader in pan-European provider of integrated cloud business communication and active in 18 countries. We’re born in the cloud, built as a start-up but now grown up.

What we do…
Think of us as an outstanding communication system for companies in Europe. Making complex things simple can be a daunting challenge. We know that. However, communication should be simple, intuitive and hassle-free. That is why we provide cloud communication solutions to satisfy today the needs of tomorrow. Our more than 55,000 satisfied customers throughout Europe show that we're doing a pretty good job.

How & why we do it
We enable our employees to experience smarter workflows. All our people have the opportunity to thrive at NFON. But it's their own decision. NFON offers all kind of tools to reach your optimum but it's what you make out of it. You do not like long processes – design your own with your boss. You want to mingle with your colleagues? Join one of our countless employee events.
Diversity is at our core.
NFON is a
n equal opportunity employer and does not discriminate on the basis of ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status.