IT System Administrator (all genders)
IT
Prishtina
- Administer and continuously develop our Microsoft environment, including Microsoft 365, Entra ID, and Azure.
- Take responsibility for endpoint management with Intune, Autopilot, and Apple ADE, working with the team to ensure endpoint security using Microsoft Defender.
- Manage our on-premise infrastructure, including Active Directory, Hyper-V, and network and Wi-Fi components.
- Administer our Atlassian tools Jira and Confluence as well as OTRS, including user and access rights management.
- Support our employees with IT-related requests and during onboarding and offboarding, while keeping our IT documentation accurate and up to date.
- Contribute to IT security, compliance, and automation topics and continuously improve existing processes.
- Support license management and help ensure the cost-effective use of our software solutions.
- Work independently on cross-functional IT projects and provide technical guidance to junior team members.
- Completed vocational training in IT or equivalent hands-on professional experience.
- Several years of experience in system administration, particularly with Microsoft 365 and Entra ID; experience with Azure is an additional advantage.
- Experience with endpoint management, ideally Intune and Autopilot, as well as endpoint security.
- Good understanding of core infrastructure topics such as Active Directory, servers, DNS, networks, and Group Policies.
- Experience with IT service and collaboration tools such as Jira, Confluence, or comparable ticketing systems.
- A structured approach to technical challenges, the ability to find solutions independently, and an interest in improving processes through scripting or automation.
- German skills at a minimum B2 level and the ability to communicate confidently in English in your day-to-day work, combined with an open and collaborative approach across teams and departments.
- Permanent employment contract
- Flexible working hours, with hybrid working options and remote work available in selected locations
- Support for your professional development, including language courses
- Company pension scheme for employees in Germany and health insurance for employees in Kosovo
- Work from abroad for up to 20 days per year
- Access to professional and confidential mental health support through OpenUp
- Choose the device that works best for you: Windows laptop or MacBook
- Regular team and company events
- Free fruit and drinks in the office
- Employee referral programme – earn a bonus of up to €3,000 for referring great talent to NFON!

