Principal Delivery Manager
Operations
Atlanta, GA, USA
The Principal Delivery Manager owns end-to-end delivery accountability for a large, complex energy sector account. This is a senior client-facing role that combines hands-on program governance with strategic advisory, guiding the client through an AI-native transformation of their engineering organization while maintaining the commercial and relationship health of the engagement.
The right person leads from the front: they don't wait for problems to surface, they anticipate them. They bring a point of view into every client conversation, not just status updates.
Req.#1039702597
- Own the delivery health of the account, operating ahead of issues rather than reacting to them, tracking risks, dependencies, and team signals before they become client problems
- Establish delivery rhythms, escalation paths, and decision frameworks that reduce noise and keep the program moving at pace
- Challenge the team and the client when scope, priorities, or ways of working are drifting; drive course corrections early
- Identify and pursue opportunities to expand delivery impact across the account, additional workstreams, adjacent teams, or new problem areas where EPAM can add value
- Act as the senior advisor on AI adoption within the account's engineering organisation, translating strategy into an actionable transformation roadmap
- Lead the design and implementation of an AI SDLC operating model, covering role-aware AI tooling integration, developer workflow transformation, and governance for a regulated environment
- Guide the client from isolated AI experimentation toward agent-driven delivery at scale, with measurable productivity outcomes (PR coverage, cycle time, defect reduction)
- Own the platform engineering conversation: shared AI infrastructure, tooling standardisation, and the operating model that engineering teams work within
- Ensure all AI enablement work meets the client's regulatory and audit requirements, human-in-the-loop controls, auditability, and traceability are non-negotiable in energy sector contexts
- Bring maturity model thinking to leadership conversations: where the organisation is today, where it needs to be, and what the path looks like quarter by quarter
- Serve as the primary executive relationship owner on the account owning C-suite and VP-level relationships and ensuring EPAM is seen as a strategic partner, not a vendor
- Run structured QBRs, steering committees, and executive briefings that communicate program health, transformation progress, and forward-looking roadmaps with clarity
- Manage commercial dynamics: SOW governance, change control, margin health, and renewal positioning
- Navigate stakeholder complexity across IT, business, and compliance functions, aligning competing priorities without losing delivery momentum
- Represent the client's interests internally to ensure EPAM allocates the right talent and resources to the account
- Delivery leadership: 10+ years managing large, complex software delivery programs ($5M+ ACV or 50+ FTE)
- AI transformation: Hands-on experience leading or designing AI SDLC adoption across engineering organizations, not just awareness
- Regulated environments: Prior delivery in energy, utilities, financial services, or another regulated sector where governance and audit are central
- Executive engagement: Demonstrated track record building and maintaining C-suite / VP-level relationships over multi-year engagements
- Commercial acumen: Experience owning account P&L, SOW governance, and commercial negotiations
- Operating model design: Ability to design and implement new ways of working team structures, governance models, delivery ceremonies not just execute within existing ones
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM
Applications will be accepted on a rolling basis.
EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.
